We now have a dedicated phone line for family support.

Tel: 01406 25 82 83

This is available 7 days a week between 9.00am and 5.00pm


We have been contacted on numerous occasions from parents/carers requiring help for items that are available from their local authorities. Unfortunately we have discovered that getting help from your local authority can be like a post code lottery.

Our family liaison officers will offer advice on any queries you may have, and should we not have the answers you require, we will research and contact the relevant bodies on your behalf.

We recommend you visit our forum and see if there is any advise posted on there, that is relevant to you or your needs.


We are not trained social workers but should you feel the need to talk to a friendly voice please do not hesitate to call us.

We are always here to help and any information you tell us will be treated with the strictest confidence