Emotional Support

It can be good to talk, we believe emotional support can be one of the most important type of support for those going through difficult times.

WHY DO WE NEED EMOTIONAL SUPPORT?

Although some individuals may believe the need for emotional support is a sign of weakness, research has shown the benefits of such support.  

Often shame and embarrassment can prevent others from seeking help.  

There should be no shame in seeking help, talking to others, who have been through similar life experiences, can help people to overcome challenges as well as to maintain a more healthy and positive outlook.  

By leaving out emotional support, a big part would be missing in helping us to deal with life challenges.

EMOTIONAL SUPPORT IS GOOD FOR US

Criticism for the need of emotional support has largely been answered by clinical studies that have shown that emotional support can increase longevity, improve psychological function and cause improvement to immune system function.  In fact, even having a pet can provide beneficial emotional support.

You can contact a dedicated family support officer by calling 0330 1330 870

Available 7 days a week:

Monday - Friday  8.00am - 5.30pm

Saturday - Sunday  8.00am - 12.00 pm

Out of Hours Emergency Contact (24hrs) 07725 099 584

Alternatively, you can email using any of the following email addresses:

General Support: support@makethemsmile.org.uk

Emotional Support / Bereavement
Kelly McWilliams: kelly@makethemsmile.org.uk

Emotional Support / Bereavement
Karen Robeson: karen@makethemsmile.org.uk

Our family support officers will offer advice on any queries you may have, and should we not have the answers you require, we will research and contact the relevant bodies on your behalf.

We are not trained social workers but should you feel the need to talk to a friendly voice please do not hesitate to call us.

We are always here to help and any information you tell us will be treated with the strictest confidence.

Funded by The National Lottery Community Fund

We are proud to announce that our Welfare and Bereavement Support Project has been generously funded by The National Lottery Community Fund.The funding will cover;

Karen, Bereavement OfficerPaul, Support & Welfare Officer

Deanne, Support & Welfare Officer

Thanks to National Lottery players, we are able to:

Provide families with personalised guidance and crisis support

Assist with small grants for essentials, travel for hospital appointments, and benefit access

Organise community activities that reduce isolation and foster connection

Help families navigate the challenges of rising living costs and complex care needs

This project was shaped by the voices of over 500 families we serve and continues to grow with their input. Our goal is simple but essential; no family should face their journey alone.

Thank you to

The National Lottery Community Fund and all National Lottery players

for making this possible